Hi Steph! What can you tell us about Handshake?
Handshake is a SaaS company. We provide a B2B Commerce platform that helps manufacturers and distributors grow their business by making it easy for their customers to order the right products both in-person and online.
What kind of work do you do?
As a member of the Customer Success department, I run user onboarding and training. I started as a technical support specialist a couple years ago, and grew into a more strategic role to launch our customers as we scaled. In the past, I worked for organizations that desperately needed to improve their business processes and were crying out for updated technology. To be the person who gets to introduce Handshake as a solution to this pain is the most gratifying thing I’ve done in my career so far. I love coming into work every day knowing that I’m making other people’s lives easier with the technology we’re building together.
Handshake seems pretty diverse, what does it mean to you to work with a lot of other women?
The most empowering thing about working among a team of incredible women is the daily support and camaraderie. There’s nothing worse than feeling that you’re competing against other women. At Handshake, the women are constantly rooting for each other. Sheryl Sandberg would be proud.